Frequently asked questions
Everything you need to know about hiring a child car seat in Queenstown.
How far in advance should I book? +
As early as you can. With a small local fleet, popular dates in peak season (school holidays, ski season) book out — reserving ahead guarantees your seats.
What car seats do you offer? +
Infant capsules (0–6 months), convertible seats (roughly 6 months–4 years) and booster seats (roughly 4–8 years). Availability and exact suitability are shown when you pick your dates.
Are the seats safe and clean? +
Every seat meets NZ/AU safety standards and is cleaned and safety-checked between hires. You'll acknowledge fitting and safety guidance at checkout.
Do you fit the seat for me? +
We can meet you at the airport and fit seats into your rental car for an add-on fee. For depot collection and delivery, seats are self-fit with clear guidance provided.
How does delivery work? +
Choose delivery at checkout, pick your zone (e.g. Queenstown, Frankton, Arrowtown, Wānaka), and we'll drop off and collect at your accommodation. Depot collection is free.
How do I pay? +
Payment is taken in full at booking via secure online checkout. Your seats are held while you complete payment.
What if my plans change? +
Cancellation terms are shown at checkout and on our Terms page. Get in touch as early as you can and we'll help where we can.
How will I get my booking details? +
You'll see a confirmation on screen and receive a confirmation email with your booking reference straight after payment.